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Saturday, July 19, 2008

ProBlogger - Latest Posts

ProBlogger - Latest Posts

7 More Techniques to Make Your Blog Sticky

Posted: 18 Jul 2008 02:50 PM CDT

In 21 Ways to Make Your Blog or Website Sticky I shared a long list of ways to help first time readers ’stick’ to your site and become loyal readers. The comments on that post triggered a number of other ideas for making sticky sites that I want to add. Thanks to everyone who has contributed their experience - there’s some great conversation in the comments on the previous thread already.

I’m going to continue the numbering from the last post and so kick of this new list at #22.

22. Monitor Your Stats

Alex - made the observation in his comment that a key to site stickiness is monitoring your blog’s stats to see when spikes of traffic are occurring.

This is right on the money. A spike in traffic coming in from another blog or social media site can come and go in hours and unless you’re aware it is happening you’re not able to optimize the post and capture some of the traffic. Some of the general principles of good design, invitations to subscribe will capture some of it but you’ll not be able to tailor the post.

While you can’t be awake 24/7 it can be worthwhile to check in to your blog’s metrics quickly throughout the day to see if there’s any unusual activity.

23. Use Video

A number of readers (like Claudine) suggested using video as a technique to keep people on your blog for longer (and thereby increase their engagement with your site. This is very true.

I find that since adding video posts to my blog’s front page here at ProBlogger the ‘time on site’ statistic for my blog has increased by about 10-20%. This is not a massive increase and it goes up higher on days that I post new videos but it is significants because it not only means people are on your site longer it means that they are exposed to your branding, voice, ideas, advertisers, links to other content and invitations to subscribe for longer (most of which increase the chance of them remembering your blog and coming back).

24. Membership

Raag commented that he offers his readers an option to become members of his site and gives them free downloads when they do.

Membership isn’t something that I’ve experimented on my blogs (although as mentioned in the previous post I do have a ‘forum’ which has membership) but it makes sense that membership would increase reader engagement - or at least it would for those who actually join.

The only danger that I see with ‘membership’ is that if you require it to make comments or use basic features of your blog (like voting in polls or contacting you for example) then it puts a barrier between people lurking and participating in your site. While it’s good when people make the leap to ‘join’ it could also isolate and put off some readers.

Having said this - I think an option for membership for those who want more could really help a lot.

25. WP Sticky

I have not tested this one but 1 HappyBlogger suggestss that the WP Sticky plugin can be used to make a post into an announcement that stays at the top of your page.

This post could be some kind of an invitation to subscribe, list of top posts, welcome etc.

I’ve not used this type of thing and probably would prefer to target specific users with announcements but it could be something to try.

26. Niche Blogging - Staying On Topic

Jayaprakash makes a good point in comments about ’specific content’ and reminded me that one of the benefits of building a blog focused upon a ‘niche’ topic is that it becomes a selling point for people to keep coming back for more.

When you have a blog that is unashamedly focused upon a particular topic you’ll attract people who share that same passion and interest in that topic.

As a result - staying on topic and promoting the fact that you’re focussed on a niche becomes important.

27. Create a Debate

One other technique that I should have included yesterday is that of ‘debates’.

I mentioned yesterday that interactive sites were ’sticky’ but to extend that idea - creating areas for users to debate controversial topics can also be very sticky sections of a blog.

When you pick a topic that people feel passionate about and then invite them to have their say you’ll find that readers not only have their say once - but will quite often come back again to read what others have to say and then respond to that.

While you should be a little careful about creating debates that get too heated and personal (you can create a culture on your blog where this can hurt your community) a well managed debate can go for weeks and create a real interest for readers on both sides.

28. Write a Reference Page

Lastly - in my last post I observed a recurring comment from readers that went like these:

  • “I've bookmarked this and plan to go back through this content with a checklist.” - Adam
  • “I will be referring to this often for reminders.” - Bsigirho
  • “I think I'll be returning to this post again and again.” - SystemsThinker

It struck me as I read these comments that one of the best ways to build a sticky BLOG is to build a sticky POST - or a ‘reference post’ that people will come back to again and again over time.

When you build a comprehensive post that summarizes a lot of tips in the one place and that makes an impression you’ll find readers keep coming back to it because it is useful to them over time.

A brilliant example of this for me is Brian Clark’s 10 Sure-Fire Headline Formulas That Work which is a collection of 10 great templates for blog titles that I know many bloggers return to on a regular basis because it’s so useful to them on a daily basis. Create these kinds of evergreen posts that contain a lot of useful and applicable information and you’ll create a page that people just can’t stop visiting.

Thesis - a WordPress Theme Design Worth Considering

Posted: 18 Jul 2008 07:04 AM CDT

Thesis.pngWhat do you get when you take one great blog designer and match him with a fantastic blogger with superb writing ability and marketing skills?

Not it’s not the start to a bad joke and yes the answer could be many things - but today I’m excited because one of my favorite blog designers, Chris Pearson has teamed up with one of my favorite bloggers, Brian Clark from CopyBlogger to put together a fantastic Premium WordPress theme called Thesis.

This theme is already getting some great reviews around the blogosphere (you can see some testimonials here) and it is no wonder - because it’s got some great things going for it including:

  • SEO - WP is generally pretty well optimized to start with but Thesis takes it a step further and gives you every chance of ranking well in Google.
  • Accessibility - this theme will be able to be accessed by those using all kinds of browsers, mobile browsing and those with special needs
  • Customizable - you don’t want a design that looks exactly the same as everyone else’s - Chris has put together a theme that can have different backgrounds, has support for custom CSS and more. You can have rotating images to make your design even more unique. Alternatively you can use this multimedia box show six 125×125 ads, a video or even disable it. All this is done from within WP’s admin (see picture below) - very cool. Check out the ‘showcase‘ page on the Thesis site to see how others have been using the theme already.
  • Feature Rich - it plays nicely with Google Analytics and Mint, manages your RSS feed for you, separates comments and trackbacks, gives you lots of control over whether to show dates and author bylines on posts and much more.
  • Well Laid Out Design - Thesis is easy to get around and quite intuitive for those arriving on your site of all levels of web experience
  • Simple to Use - Thesis is easy to use and while I’m sure Chris will continue to add features and ways to use the theme it’s quite intuitive to get up and running and looking the way you want it.
  • Support - one thing that I love about Thesis is the support forum that Chris has built for those who invests in this theme. It’s already pretty active and covers a lot of the questions that you’d have as someone using it.
  • Free Upgrades - Chris has already released an update to Thesis which gives an indication that he’s still

You’ll want to check out Thesis for yourself - a good place to start is on it’s About Page.

Thesis comes with two license options. The personal license is $87 and the developer’s license is $164. The main difference is that the dev license allows you unlimited use of the theme across as many sites as you like.

If I were starting out today with a new blog and didn’t have the budget to get a custom design or the ability to design my own - Thesis would be something I’d serious look at investing in. In fact if I were starting a blog network today it’d be an ideal investment to grab the dev license as it is a great way to have a variety of blogs that share a similar look yet are customizable.

PS: here’s a look at the fantastic options panel that gives you control over many aspects of this theme (click to enlarge).

thesis-options.png

21 Ways to Make Your Blog or Website Sticky

Posted: 17 Jul 2008 09:01 AM CDT

Does the traffic coming to your site come in a Yo-Yo like cycle of ups and downs that never really seems to go anywhere in the long run?Glue

Yesterday I wrote about a common problem that many bloggers face - spikes of traffic followed by flat-lines and promised a follow up post today on how to break this cycle by building ’sticky’ sites.

My point yesterday was to encourage readers not to see spikes in traffic as the ultimate goal but as a stepping stone to ongoing growth.

What is a ‘Sticky’ Site?

A sticky website is one where a first time reader arrives and finds it difficult to leave.

Not because the site owner captures them in a ‘RickRoll’ or a series of windows asking them if they REALLY want to leave - but because something about the site motivates them to explore it further - and more importantly to make a decision to (and takes some steps to ensure that they) return again to it.

21 Techniques to Make Your Site Sticky

The following 21 techniques are ways that you can make your blog or website more sticky. They come from my own experience of blogging over the last 5 years. As a result of basing this on personal experience I’m going to show you quite a few examples of what I’ve done (after all i know my own sites best). I’d love you to add your tips and show examples of what you’ve done in comments below to make it a more useful resource for readers.

1. Make Your Invitations to Subscribe to your blog Prominent

One of the most important things to do is to have a prominent call to action for readers coming to your blog to subscribe to it.

In fact I’d recommend having more than one invitation - one prominent one above the fold and prominent in your sidebar or navigation area and then a second one below your post. This means that people are triggered to subscribe whether they have just arrived on your blog or if they’ve just finished reading a post (a ‘pause point‘).

This is what I do on my blogs and my tracking shows that both get a fairly even number of people using the two options.

prominent-invitations-to-subscribe.jpg

By the way - if you’re not already subscribed to ProBlogger’s RSS feed - here it is!

2. Educate Readers about Your Subscription Methods

One of the most read posts here on ProBlogger is my ‘what is RSS‘ post which I have below my Subscription link. It’s there simply to educate readers on what RSS is and in doing so sell them a way to connect with my blog. Interestingly enough - quite a few other bloggers around the web now link to the page to educate their readers too.

Similarly - I occasionally will write a post on my blogs that invites new readers to subscribe. Sometimes I think we mistakenly assume that all of our readers have been with us for a long time and all know how to use our site - however many of your newer readers might not know the full story.

Here’s one of these posts that I ran on DPS last year. The day after I did this my RSS subscribers jumped considerably. It was just a matter of educating my newer readers of the blog on how they could connect better with it. You’ll also note that at the end of the post I asked readers to let me know how they follow the blog. This was for two reasons:

  • Firstly I wanted to involve older readers who already knew all the information in the post. It somehow seemed to make the post more relevant for them as it invited them to participate.
  • Secondly it was about social proof and showing newer readers how others used the site. I think the comments section reflected some of this.

3. Good Blog Design

I’ve always believed that a good blog design is an important part of helping readers to decide whether they’re going to hang around and track with your site over the long haul.

Readers make judgements about your site within seconds of arriving at it - if they see something cluttered and confusing they’ll be less likely to want to return.

Good design highlights your content, helps people navigate your site well and creates a good impression - and first impressions matter!

Keep your design simple, familiar and obvious and you’ll be on the road to a sticky site.

PS: A common mistake that I see bloggers making is to crowd out their content with too many ads above the fold. If a reader arrives at your site and has to scroll to see the content you’ll increase the numbers of people who simply hit the ‘back’ button on their browser.

4. On Site Branding

Work hard at building a brand that is attractive and draws people in.

First time readers should know what your blog is about at a first glance. Use your blog’s title, it’s design, taglines, post titles, about pages, logo and navigational elements to communicate what your blog is about.

Also - do something to differentiate the brand of your blog. It could be a logo, image, color scheme, blog name….

5. Make Your Blog Personal

One thing that I’ve seen a number of bloggers do really well over the last year or two is brand themselves well on their blog. While it’s not essential to have a blog that is centered around your personal brand I find that when you do add a personal touch to your blog that it can connect with readers in a powerful way.

personalize.jpg

The fact is that some readers are more interested in connecting with a person than a collection of content.

Adding your photo, writing in a personal tone, using video/audio and including personal details and stories of how you engage with your topic can give your blog personality which will draw some of your readers into a relationship with you.

6. When you get a rush of traffic to one particular post….

When the spikes in traffic come along you need to be ready to act (and act fast - because they can be momentary).

  • Add invitations to subscribe to your feed within your post. Something along the lines of ‘enjoy this post? Get more like it by subscribing to….’ can work really well.
  • It can also be worthwhile adding links at the end of your post to ‘further reading’ on posts that are getting lots of reader to them.
  • Sometimes when you get a spike it can even be worth writing a ‘welcome’ post. For example if I get a mention in a mainstream media publication that sends significant traffic I’ll often do a post that welcomes people but also gives them a ‘tour’ of the site (example).
  • Another clever move is to quickly write up a followup article to the one that is getting all the traffic. For example - if this post suddenly got a burst of traffic I could quickly write a post ‘10 more ways to make your blog sticky’ and then add a link to that post at the end of this one (update: actually I wrote one called 7 more ways to make your blog sticky). This shows readers that you’ve got more to say on your topic than just one post. Every extra page view is a step closer to them subscribing (if the pages they view are good quality).

These ‘hot posts’ are really important to optimize (learn how to optimize popular posts).

7. Get Interactives

Getting someone to DO something on your blog means that they’ve invested something into your blog and increases the likelihood that they’ll return.

Interactive blogs are often also sticky ones. Interaction could include

  • Comments
  • Competitions
  • Polls
  • Projects and Memes

As a result it’s worth spending some time Learning how to get readers to comment on your blog - and exploring other ways to make your blog more interactive. Get your readers involved as much as you can!

The other bonus for ‘giveaways’, ’special offers’ and ‘competitions’ is that when you do them regularly some readers will subscribe because they don’t want to miss out on future giveaways. The current competition might not interest them but they sure want to know when you do one in future.

8. Add a ’subscribe to comments’ feature to your blog

This draws those who comment back to continue the conversation and increases the chances of them becoming loyal readers.

You’ll find that only some readers will ever use this - but even if just a few do you’ve had a win.

subscribe-comments.jpg

I have this enabled here at ProBlogger (I don’t have it on by default - those leaving comments have to choose to subscribe because I don’t want to inundate them with comments) and at any given time there are several hundred people subscribed to comments on posts. I use this subscribe to comments plugin to run mine.

PS: just be aware that if you get a lot of unmoderated comment spam it can be a little embarrassing to have this feature - I learned the hard way.

9. Respond to Comments

This is a particularly effective way to draw readers back to your blog - particularly in the early days when you don’t have a lot of readers commenting to follow up.

There are two main ways you can do this:

  • respond to comments with comments
  • respond to comments with emails to the comment leaver

Showing those that comment on your blog that you’re interacting with them can make a real impression and will often draw them back time and time again.

10. Offer alternative ways to subscribe

subscription-alternativesSome readers will respond well to your prominent invitation to subscribe via RSS (see #1 above) but others will be more open to connecting in other ways.

I generally offer three subscription methods:

  • RSS
  • Daily email updates (RSS to Email)
  • Weekly newsletter (summary of the blog from the last week plus some exclusive content)

More recently I’ve also been offering readers the ability to track with my blogs via Twitter and send my latest posts to my Twitter account via TweetBurner.

Why so many options? The answer is simply that each reader has their own systems in place to consume content and connect with websites - so offering a variety of methods increases the chances that you’ll be doing something that they are familiar with.

11. Promote social media connecting points

Similarly - some of your readers will respond very well to your invitations to connect on other social media sites.

For example I have some readers on DPS who are Facebook junkies. They refuse to subscribe via RSS or email but religiously read my blog by following my Facebook profile which pulls in my latest posts.

Another small group of readers here at ProBlogger follow this blog through Technorati’s favorites feature. While I prefer to read blogs using an rss reader like Google Reader - their rhythm of reading content revolves around Technorati. As a result I’m happy that I promoted my Technorati profile (you can favorite ProBlogger here).

While you might not see the sense in people following your blog in some of these social media sites others do and at the very least promoting them can potentially reinforce your brand.

Social-Media-1

12. Highlight Your Best Content

A great way to convince readers to become loyal is to get them reading more than one of your posts (especially if they are your best posts). You can do this by linking to other posts within your content but also suggesting further reading and ‘best of’ posts around your blog.

For example - here at ProBlogger on my front page the ‘best of ProBlogger’ section is one of the most clicked upon parts of my site. This small section of the site sends people deep within the blog to some of my best work - hopefully resulting in quite a few new loyal readers.
Best-Of-Pb
At DPS I have a small section on my sidebar called ‘Digital Photography Tips’ which is a list of ‘sneeze pages‘ (or compilation pages of my best posts in certain categories). Again - these are there simply to draw people deep into the site and get them viewing some of the best the site has to offer (and hopefully to convince them to subscribe).

Best-Of-Dps

13. Create Momentum With Your Content

AnticipationWhen you give readers a sense that you’re creating more content that they’ll want to read you give them a reason to subscribe.

For example when a reader reads the first part of a series of posts on a topic that they find useful you can count on them wanting to read the rest.

I wrote about this in a post on creating a sense of anticipation on your blog.

14. Consider Removing Dates on Old Posts

This one could be a little controversial but I find that when old posts are not dated that it doesn’t create a ‘oh this is old’ type reaction in your readers.

I’ve seen this numerous times here on ProBlogger where posts written back in 2005 have attracted comments like ‘this is old’ or ‘out of date tips’ - even when the content has been of a ‘timeless’ or evergreen nature.

Personally I think that you should consider the type of blog you have before doing this. For me it works on DPS where I’ve never had dates on posts - but not here at ProBlogger where I have a topic that is more time specific (I’ll write more on this topic in coming days).

15. Give Incentive to Subscribe

 IncentiveOver the last few days I’ve had a small competition going on Digital Photography School where I’m giving 3 subscribers to my newsletter there a copy of a great photography book.

1500 new subscribers later (and counting that small incentive is one of the best $50 I’ve ever spent.

Give away a book, free ebook or report, download or some other incentive to those subscribing to your blog’s feed or newsletter and you could give some readers the little extra incentive to connect that they needed.

It need not be anything expensive (or that costs you anything at all) - just make it a small bonus and see what impact that might have.

16. Keep Posting Frequency Up

One thing that I do as a blog reader deciding whether I’ll subscribe to a blog or not is to head to the home page and see how often they’ve updated recently.

There’s nothing more frustrating as a reader than to find some great content and be hungry for more only to find that the blogger hasn’t update in 3 months.

I don’t think you need to update every day - but something in the last week shows that your blog is up to date. You can also highlight this by showing your most recent posts somewhere in your sidebar.

17. Create an Engaging About Page

About-PageAnother thing that I often do when I go to a new blog is to look at it’s ‘about page‘.

I like to know who is behind a blog, what their goals for it are, how it started and other information about what the blogger is on about.

This is an opportunity to sell your blog to and make a connection with prospective readers who are going out of their way to find out more about you - so use it to tell your story and draw readers in to journey with you.

PS: whatever you do - don’t let your about page be the default about page that comes with your blog.

18. Add a Community Area or Forum

One of the best things that I ever did with my photography site was to add a forum.

I cannot express to you just how sticky that area of DPS is!

While readers come to the blog once a day to read new content - some of them come to the forum ALL DAY - racking up literally hundreds of page views a week.

Forums won’t attract all of your readers (I suspect they attract some personality types and not others) - but they will connect with some and help make your site a lot stickier.

19. Social Proof

Feedburner-Subscription-Conters-2Does your blog have readers already? If so (and even if it’s just a few) highlight this in any way that you can and you’ll show other first timers that they’re not the only one reading your blog.

People attract people and a site that is obviously being read by others will draw others into it.

This can be difficult in the early days of a blog when you don’t have a lot of activity - but as it builds show it off.

Highlight new comments, show subscriber numbers when you have them, quote readers comments, find a way to slip your stats into a post occassionally etc.

It’s a bit of a snowball effect - once you have readers they’ll bring others in.

One thing that I occassionally do at DPS on my subscribe page (a page dedicated to talking readers through 3 subscription options) is to not only highlight the options but to tell people how many people are using them. In this way those considering subscribing get a sense that they’re actually becoming a part of something that has momentum and thousands of others joining.

20. Target Readers with Specific Messages

Here are a few tools and plugins out there that enable you to present specific messages to certain readers coming to your blog based upon where they’ve arrived from and if they’ve been to your blog before.

  • LandingSites is a WP plugin that shows readers arriving from search engines related posts on the search term that they’ve searched for.
  • What Would Seth Godin Do is a plugin that welcomes new readers to your blog with a special message and invitation to subcribe.

Got any other plugins and tools for targeting readers with specific messages? Feel free to share them in comments below.

21. Sticky Content

Lastly (and most importantly in my mind) - the key to sticky sites is sticky content.

You can have the best designed site in the world with lots of the above features - but unless readers who come to it find something that connects and brings them life in some way - you’re unlikely to get them back tomorrow.

Writing engaging content needs to be your number one Priority.

What Have I Missed?

As I wrote this list the ideas just kept coming (I originally set out to write a list of 10 points… then 20…. then I just had to slip in one more) - but I’m sure there is more to say on the topic of sticky sites.

What would you add? What have you done on your site to add stickiness?

Looking forward to hearing your ideas in comments below.

PS: Welcome to StumbleUpon readers

This post has gone crazy on StumbleUpon today. If you’ve surfed in from there thanks for dropping by. If you’ve found this post helpful I’d appreciate you stumbling it. You might also find future posts on ProBlogger helpful - so don’t forget to subscribe (you know I had to do that on a post like this!)

Lastly - this post has led to some great conversation in comments below which has triggered a lot of other ideas for creating sticky blogs in my mind - so I’ve written a followup post - 7 More ways to make your blog sticky.

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